F.A.Q.

When will I receive my order....?
Our distribution center is stocked with inventory of all the items found on our website.  Orders are generally shipped the same or next business day after receipt.  You will receive an email with tracking information.  Refer to the map below for transit times:

US Time in Transit Map

Will my sign panels work in Bull Steel frames....?

Bull Steel frames work with the majority of the most common sign panel materials measuring up to 1/8" thick.  (Aluminum, Steel, Styrene, Polyethylene, PVC, Corrugated Plastic)  

Die cut loops and holes are provided in our frames so panels can either be slid into place or bolted in place.  There is no industry standard for hole placement in sign panels or sign frames. If the holes in your sign panels don't align with our frames, we recommend using plastic sign clips.

How much does shipping cost....?

Shipping is always FREE!

Do you offer any frame sizes or shapes other than those listed on your website....?

We do produce custom frames at times depending on the style of frame and quantity.  Please email us your inquiry at sales@bullsteel.com

How do I know my order has been received and how do I obtain a receipt....?

You will receive an email confirming your order along with a receipt for your purchase. 

How do I track my order....?

We will send you an email when your order ships that will include a tracking number for your order.

Returns, refunds and defective or damaged product....?

Please refer to our return/refunds information that can be found at the bottom of the check out page.